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BT community forums support residents with digital switchover

Hertfordshire residents will get the chance to learn more about the digital switchover at a series of community forums hosted by BT.

The digital switchover is taking place in 2025, when telecoms companies will retire the analogue telephone network in place of a digital telephony network. For most, this will mean plugging your telephone into your broadband router.

When and where are the forums?

Town Date Time Address
Hemel Hempstead 2 and 3 May 10am to 4pm Hemel Hempstead Garden Centre (Car Park), Piper’s Hill, Great Gaddesden, Hemel Hempstead, HP1 3BY
Bishop’s Stortford 17 May 10am to 2pm Bishop’s Stortford Library, The Causeway, Bishop’s Stortford, CM23 2EJ
Stevenage 28 and 29 May 10am to 4pm Stevenage Garden Centre (Car Park), North Road, Graveley Road, Stevenage, SG1 4AH

How might you be affected?

Residents and businesses could be affected in different ways:

  • If you do not have a broadband connection.
  • If you do not have a mobile phone or signal where you live.
  • If you use your landline for telecare systems, home alarm or a fax machine.
  • If you use a landline for burglar alarms, lift alarms or card payments.

Residents and business owners should attend a session or contact their telephone provider if they think they may be affected by the change.

BT's Community Forums

Hemel Hempstead

Hemel Hempstead - 2 and 3 May - 10am to 4pm - Hemel Hempstead Garden Centre (Car Park), HP1 3BY

Hemel Hempstead – 2 and 3 May – 10am to 4pm – Hemel Hempstead Garden Centre (Car Park), HP1 3BY

Bishop's Stortford

Bishop's Stortford - 17 May - 10am to 2pm - Bishop Stortford Library, The Causeway, CM23 2EJ

Bishop’s Stortford – 17 May – 10am to 2pm – Bishop Stortford Library, The Causeway, CM23 2EJ

Stevenage

Stevenage - 28 and 29 May - 10am to 4pm - Stevenage Garden Centre (Car Park), SG1 4AH

Stevenage – 28 and 29 May – 10am to 4pm – Stevenage Garden Centre (Car Park), SG1 4AH