BT community forums support residents with digital switchover

Hertfordshire residents will get the chance to learn more about the digital switchover at a series of community forums hosted by BT.

The digital switchover is taking place in 2025, when telecoms companies will retire the analogue telephone network in place of a digital telephony network. For most, this will mean plugging your telephone into your broadband router.

When and where are the forums?

How might you be affected?

Residents and businesses could be affected in different ways:

• If you do not have a broadband connection.
• If you do not have a mobile phone or signal where you live.
• If you use your landline for telecare systems, home alarm or a fax machine.
• If you use a landline for burglar alarms, lift alarms or card payments.

Residents and business owners should attend a session or contact their telephone provider if they think they may be affected by the change.